Important opening hours and times
- Reception: 7:30 - 10:00 p.m.
- Check-in: from 3:00 p.m.
- Check-out: until 11:00 a.m.
FAQ | Things to know
Useful information for your holiday in the Allgäu
Opening times
Louis II restaurant
- Breakfast buffet: 7:30 - 10:30 a.m.
- Lunch snacks with salad buffet: 12:30 - 2:00 p.m.
- Cake buffet: 2:30 - 4:30 p.m.
- Luxury board package in the evening: arrive at the restaurant from 6:00 - 8:00 p.m.
- À la carte: noon - 9:00 p.m.
Gams & Gloria gourmet restaurant
- Arrive at the restaurant from 6:00 - 7:00 p.m.
- Friday to Sunday
- The gourmet restaurant is not open all year round: more information
AlpenRausch bar & lounge
- Daily from 3:00 p.m. - midnight
- Outdoor pool and whirlpool: 7:30 - 9:00 p.m. (until 7:00 p.m. in winter)
- Relaxation rooms & indoor whirlpools: 9:30 - 9:00 p.m.
- Saunas: noon - 9:00 p.m.
Wellness treatments in the Beauty Alm
- Daily from 9:00 - 6:00 p.m. or on request
The opening hours of the Rohrkopfhütte mountain hut vary depending on the season and weather conditions.
- You can always find the latest information at: Rohrkopfhütte mountain hut
Rooms & suites
- Almost all rooms & suites in our boutique hotel have a balcony or terrace.
- Many rooms offer a spectacular view of Neuschwanstein and Hohenschwangau castles. Some room categories, such as our junior suites and themed suites, all have a castle view.
- If a view of the castle is a must for you, please let us know when you make your reservation. We can guarantee such a room for a surcharge of € 20,- per day. If no room with castle view is available on the desired travel date, we will offer you a comparable room in the same category.
More information at: Rooms & suites
The lovingly furnished, anything but homogenous rooms are hallmarks of our hotel! This means that there may be different layouts, variants or details even within the same room category. When you stay with us, however, you can be sure that the style and design of the room are always true to the chosen category!
All our bed linen is allergy-friendly and all rooms have parquet or tiled floors.
If you have any other requirements, simply let us know when booking and we will provide you with a suitable room.
Please understand that we cannot promise to be able to reserve specific room numbers or floors for you, but we will do our best.
- However, you’re always on the safe side if you book one of our unique themed suites - because these are one of a kind. ;)
Activities
During the warm half of the year we offer our hotel guests:
- Free city bikes
- E-city bikes for a fee
- E-mountain bikes for a fee
Guests of our suites can use e-bikes for one day free of charge. Our suites: Link
Advance reservations are not possible.
From 1 May to 31 October
We have teamed up with PORSCHE to offer our hotel guests the opportunity to explore the Allgäu in the brand new and fully electric Porsche Taycan 4S.Our exclusively created excursion routes around the Alpine world close to Neuschwanstein Castle help you explore every last detail of this technical masterpiece.
- You’re welcome to book our E-Porsche at the hotel (subject to availability).
- For the the special offer and further information, see: Highlights
** Drivers must be at least 21 years old for insurance reasons.
** A deposit of € 500,- must be paid by credit card or cash when taking over the car.
Guided activities take place several times a week and include
- guided hikes, for example to our own mountain hut, the Rohrkopfhütte
- snowshoe hikes in winter
- tour of our own apiary
- torchlight hikes
- and much more.
Please understand that we cannot tell you in advance which activities are planned and on what day they will take place. This depends on a range of factors.
Guided activities are subject to a minimum number of participants.
We will be happy to arrange tickets for you for
- Neuschwanstein Castle
- Hohenschwangau Castle
- Museum of the Bavarian Kings
- and discounted combined tickets
Have a think about what day and (about) what time you’d like to visit the royal castles. We will be happy to forward your requests to the ticket service.
Note on last-minute requests:
- Requests for visits between Tuesday and Friday can be made no later than 2:00 p.m. before the desired visit date.
- Requests for visits between Saturday and Monday must be made by 2:00 p.m. on Friday at the latest.
- Unfortunately, requests made at shorter notice will not be considered or confirmed by the Ticket Centre.
- There are often tickets available on the same day, which can be purchased at the Ticket Centre in the morning, but unfortunately these are purely a matter of luck.
Another alternative is the official online ticket shop.
P.S.: If you cannot find any tickets available online, we may still be able to assist you with our special quota.
Booking / arrival & departure
We guarantee check-in on the day of arrival from 3:00 p.m.
You can arrive any time after 3:00 p.m., and we ask you to check out by 11:00 a.m. We can store your luggage at the hotel if you wish.
You are welcome to have a look around Schwangau until check-in time. You can also make the most of our Louis II restaurant or enjoy some early relaxation in our boutique spa from 11:30 a.m. If you’re arriving after 8:30 p.m., please let us know briefly by phone: +49 8362 8888
Our reception is not staffed 24 hours a day.
We can offer late check-out or early check-in, depending on capacity. We can let you know whether this is possible 24 hours in advance at the earliest.
In this case, your room would be available until 5:00 p.m. or ready from 9:30 a.m. for an extra charge.
The room rate includes a host of services, such as the use of the wellness area, parking and WiFi. There is also plenty on offer throughout the day as part of the luxury board package.
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You can find a detailed list at: All-inclusive services or Luxury board package.
You cannot book our hotel cheaper anywhere else than directly with us.
- Please note that our deals can also only be booked in conjunction with direct bookings. Das Rübezahl - nowhere else is cheaper!
- Please contact us directly if you discover a booking platform on the Internet that beats our price promise! In this case, of course we’ll guarantee you the lower price.
We definitely support our guests travelling to their dream holiday by train. If you choose to arrive by rail, we’ll gladly pick you up from Füssen train station free of charge. Please tell us your exact arrival time 24 hours in advance. If your connection is delayed, please let us know. Thank you very much!
The cancellation policy may vary depending on the period and the room rate booked. You will receive detailed information during your online booking process, after your booking request or you can read it in your booking confirmation.
In case of a cancellation within the respective cancellation period, we can only waive a cancellation fee if the room can be re-rented. The same applies to late arrivals or early departures.
- We recommend that you take out travel cancellation insurance. You can conveniently take out a policy at the point of booking.
Book with ease through our partner Allianz Travel for peace of mind: click here
Wellness & spa
Due to the high demand, we recommend reserving appointments at our Beauty Alm in advance.
- The best thing is to send your appointment requests directly: beauty-alm@hotelruebezahl.de
Culinary delights
We are happy to cater to your needs. To guarantee we can do so, please let us know before your arrival. Depending on how extensive your requirements are are, we may not always be able to react spontaneously at the usual level.
Our special half board package includes
- Hearty breakfast buffet: including hot drinks, juices and our Rübezahl sparkling wine
- For lunch: a crisp seasonal salad buffet, a soup of the day and a market-fresh dish of the day
- Afternoon: an array of sweet creations from our cake buffet
- in the evening: Exquisite four to five-course à la carte menu
- You can also dine at our hotel’s own mountain hut - and have your Sunday breakfast there if you so wish
Please note: Within our special half board, we reserve the right to charge an additional € 10,- per person/day for particularly elaborate allergies/intolerances for the additional work.
Children
We love children and are child-friendly!
- Our room recommendation for holidays with children: AllgäuGlück suites (enough space for extra beds) and the Schlössl suite (2 bedrooms).
- Our outdoor pool is accessible for children, however we do not provide lifeguards. Children under 12 years of age are not permitted to access our wellness area.
- Our hotel is ideal for families who like to be out in nature and enjoy new experiences and adventures together. We do not offer childcare or a children’s playroom.
Dogs
- On request, you are welcome to bring your dog. We charge €28 per night (without food) and ask you to bring your own dog basket or dog blanket.
- We ask for your understanding that dogs are not allowed in our restaurants, the terrace and in the wellness area and garden.
- We also ask you to keep your dog on a lead in the hotel area.
- The hotel reserves the right to charge for any additional final cleaning that may be required (approx. €100 depending on the effort involved).
Everything else
Our entire hotel, including the rooms, is a smoke-free zone. You are welcome to smoke in much of the outdoor area.
You can park directly at the hotel free of charge. Guests of our hotel can charge their electric car with green electricity at one of our three charging points for a charging fee.
Please understand that we cannot reserve a parking space with a charging station in advance.